Terms of Service
Effective Date: April 27, 2026 Last Updated: April 9, 2026
TLDR
These Terms are a contract between you and DealCycl. We promise to protect your data, deliver a reliable platform, and be transparent about what we do. You promise to use the platform lawfully and pay for the services you subscribe to. If something goes wrong, we work it out through arbitration — not expensive litigation.
1. Agreement to Terms
By creating an account on or using the DealCycl platform at app.dealcycl.com (the "Platform") or the DealCycl website at dealcycl.com (the "Website"), you agree to these Terms of Service ("Terms"). If you are using DealCycl on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.
If you do not agree to these Terms, do not use DealCycl.
DealCycl, Inc. ("DealCycl," "we," "us," or "our") is a Delaware corporation.
2. Definitions
To keep things clear, here are the key terms we use throughout this agreement:
"Full User" means a person who operates the Platform — creating, editing, configuring, reporting, and administering within their entitled modules. Full Users require a paid subscription (except on the Cap Table Free tier).
"Participant" means a person who participates through the Platform in a scoped, view-oriented capacity — for example, an equity holder viewing their cap table position, an auditor reviewing compliance evidence, or an investor accessing consented data. Participants are free and unlimited at every paid tier.
"Customer" means the individual or entity that subscribes to a DealCycl module and is responsible for billing.
"Customer Data" means all data, content, and files that you or your users upload, enter, or generate within the Platform. This includes (but is not limited to) cap table data, equity records, corporate documents, compliance evidence, financial metrics, and any other content you store on DealCycl.
"Module" means a functional area of the Platform (for example, Cap Table, Compliance, Investor, Process, or Diligence).
"Connector" means an integration between the Platform and a third-party service.
3. Our Commitments to You
3.1 Your Data Belongs to You
You own your Customer Data. We do not claim any ownership rights over it. We will never sell, license, share, or monetize your data. We will never use your data for our own commercial purposes, to build competing products, or to broker transactions. This is the core promise of DealCycl, and it is non-negotiable.
3.2 Data Portability
You can export your data at any time, in standard formats, through the Platform's built-in export features. We will never hold your data hostage. If you cancel your subscription, you have 30 days to export everything before we begin the deletion process.
3.3 Transparent Pricing
Our pricing is published on our website. Every paid tier includes unlimited Participants and unlimited Full Users (except the Cap Table Free tier, which includes 1 Full User and 25 Participants). We do not charge per stakeholder. We do not require sales meetings to see pricing. We offer one-click cancellation.
3.4 Security
We protect your data with AES-256 encryption at rest, TLS encryption in transit, Row-Level Security tenant isolation, role-based access controls, MFA support, and immutable audit logging. Full details are in our Privacy Policy and Security documentation.
3.5 Availability
We target 99.9% uptime for the Platform, excluding scheduled maintenance. We will provide reasonable advance notice of scheduled maintenance that may affect availability. We will maintain a public status page for transparency.
3.6 Privacy
We process your data in accordance with our Privacy Policy at dealcycl.com/privacy, which is incorporated into these Terms by reference. We do not use tracking cookies or third-party analytics on the Platform.
4. Your Commitments to Us
4.1 Account Accuracy
You agree to provide accurate, current, and complete information when creating your account and to keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
4.2 Lawful Use
You agree to use DealCycl only for lawful purposes. You will not use the Platform to store, transmit, or process data that violates any applicable law or regulation, infringes any third party's intellectual property rights, or contains malware or harmful code.
4.3 Accurate Data
You are responsible for the accuracy and legality of the data you enter into the Platform. DealCycl provides tools for managing equity, compliance, and corporate data — but we are not a law firm, accounting firm, tax advisor, or registered valuation firm. The data and outputs from the Platform do not constitute legal, financial, tax, or investment advice.
4.4 Acceptable Use
You agree not to:
- Reverse engineer, decompile, or disassemble the Platform.
- Attempt to gain unauthorized access to any part of the Platform, other accounts, or systems connected to the Platform.
- Use the Platform to compete with DealCycl — for example, to build a substantially similar product.
- Resell, sublicense, or redistribute access to the Platform except through Participant invitations as intended.
- Use automated means (bots, scrapers, etc.) to access the Platform without our written permission.
- Interfere with or disrupt the Platform's infrastructure.
4.5 Participant Responsibility
If you are a Full User who invites Participants to your workspace, you are responsible for ensuring that you have the legal basis to share their information with us and that your use of their data through the Platform complies with applicable privacy laws. DealCycl processes Participant data on your behalf as a data processor.
5. Subscriptions and Payment
5.1 Free Tier
The Cap Table Free tier is available at no cost with certain limitations (1 Full User, 25 Participants). We may modify Free tier features with 30 days' notice. We will not remove data you've already entered — if a feature becomes unavailable on the Free tier, your data is preserved and accessible through export or by upgrading.
5.2 Paid Subscriptions
Paid subscriptions are billed monthly or annually, as selected at the time of purchase. Prices are listed on our website and in the Platform. Annual subscriptions are billed upfront.
5.3 Price Changes
We may change subscription prices with at least 30 days' advance notice. Price changes take effect at the start of your next billing cycle after the notice period. If you don't agree with a price change, you can cancel before the new price takes effect.
5.4 Payment Processing
Payments are processed through Braintree (a PayPal company). We do not store your credit card number directly — it is handled by Braintree, which is PCI DSS Level 1 certified. Subscription management is handled through Chargebee (SOC 2 Type II certified).
5.5 Refunds
If you are unsatisfied with a paid subscription, contact us within 30 days of your initial purchase for a full refund. After 30 days, we do not offer refunds for the current billing period, but you can cancel at any time and your subscription will remain active through the end of the period you've already paid for.
5.6 Cancellation
You can cancel your subscription at any time through the Platform — one click, no meetings, no phone calls. Upon cancellation, your account remains active through the end of your current billing period. After that, your account reverts to the Free tier (if available) or is deactivated. You have 30 days after deactivation to export your data.
6. Intellectual Property
6.1 Our IP
The Platform, its design, code, documentation, branding, and all related intellectual property belong to DealCycl. These Terms grant you a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose during the term of your subscription. You don't acquire any ownership rights in the Platform.
6.2 Your IP
You retain all rights to your Customer Data. By using the Platform, you grant DealCycl a limited license to host, store, process, and display your Customer Data solely to provide the services you've subscribed to. This license ends when you delete your data or close your account.
6.3 Feedback
If you provide suggestions, ideas, or feedback about the Platform, we may use that feedback to improve the Platform without obligation to you. This does not give us rights to your Customer Data.
7. Consent-Based Data Sharing
The DealCycl Platform includes a consent-based data bridge that allows Full Users to share specific data with specific parties (for example, sharing cap table data with an investor). This data sharing is initiated and controlled entirely by you:
- You decide what data to share.
- You decide who to share it with.
- You can revoke access at any time.
- We never initiate data sharing on your behalf.
Data shared through the consent-based data bridge is governed by these Terms and our Privacy Policy. Both the sharing party and the receiving party must have DealCycl accounts and agree to these Terms.
8. Third-Party Integrations (Connectors)
When you enable a Connector (integration with a third-party service), you are authorizing DealCycl to exchange data with that service according to the permissions you set. Third-party services are governed by their own terms and privacy policies. DealCycl is not responsible for the practices of third-party services, but we will only access the data you explicitly authorize.
Some Connectors are free (for example, Slack, email, Google Drive, 409.ai). Some are included with specific modules. Some are premium and carry additional fees, which will be clearly disclosed before activation.
The 409.ai Connector provides 409A valuation services as a zero-revenue pass-through. DealCycl does not perform valuations, does not receive revenue from 409A transactions, and does not provide valuation advice.
9. AI Features
The Platform may include AI-powered features (such as financial benchmarking, metric analysis, or document review). These features are provided as tools, not advice. AI outputs should be reviewed by qualified professionals before being relied upon for legal, financial, tax, or compliance decisions.
We track AI usage (token consumption) for cost management. AI features are metered but not gated — all Full Users can access them. We do not use your data to train AI models unless you explicitly opt in to a clearly described program.
10. Disclaimers
10.1 No Professional Advice
DealCycl is a software platform. We are not a law firm, accounting firm, tax advisor, investment advisor, or registered valuation firm. Nothing in the Platform or our communications constitutes legal, financial, tax, investment, or valuation advice. You should consult qualified professionals for decisions in these areas.
10.2 "As Is" Warranty
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEALCYCL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
This disclaimer does not affect any warranty rights that cannot be waived or limited under applicable law (including consumer protection laws in the EU, UK, and certain U.S. states).
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEALCYCL'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO DEALCYCL IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
IN NO EVENT SHALL DEALCYCL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, REGARDLESS OF THE THEORY OF LIABILITY.
These limitations apply to the fullest extent permitted by law. Some jurisdictions (including the EU and certain U.S. states) do not allow the exclusion of certain damages, so these limitations may not fully apply to you.
12. Indemnification
You agree to indemnify and hold harmless DealCycl, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Platform in violation of these Terms, (b) your violation of any applicable law, or (c) any third-party claims related to your Customer Data.
13. Dispute Resolution
13.1 Informal Resolution First
Before initiating any formal dispute resolution, you agree to contact us at legal@dealcycl.com and attempt to resolve the dispute informally for at least 30 days.
13.2 Binding Arbitration
If we cannot resolve a dispute informally, you and DealCycl agree to resolve any claims arising from or related to these Terms or the Platform through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration will be conducted by a single arbitrator, in the English language, and the seat of arbitration shall be Wilmington, Delaware.
The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.
13.3 Class Action Waiver
YOU AND DEALCYCL AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. NEITHER PARTY SHALL PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING.
13.4 Exceptions
The following are not subject to arbitration: (a) claims for injunctive or equitable relief related to intellectual property infringement, (b) claims that are within the jurisdiction of small claims court, and (c) any claims where arbitration is prohibited by applicable law.
13.5 Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws provisions.
14. Changes to These Terms
We may update these Terms from time to time. For material changes, we will provide at least 30 days' advance notice via email and a prominent notice on the Platform. If you continue to use the Platform after the effective date of updated Terms, you agree to the updated Terms. If you disagree with any changes, you may cancel your subscription and close your account before the changes take effect.
15. Termination
15.1 By You
You can close your account at any time. Your subscription remains active through the end of the current billing period. You have 30 days after account closure to export your data.
15.2 By Us
We may suspend or terminate your access if you materially breach these Terms and fail to cure the breach within 15 days of written notice. We may terminate immediately, without a cure period, if you engage in activity that threatens the security or integrity of the Platform or other customers' data. If we terminate your account, we will provide a reasonable window (minimum 30 days) for you to export your data, unless the termination is due to illegal activity.
15.3 Survival
Sections 3.1 (Your Data Belongs to You), 6 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), and 13 (Dispute Resolution) survive termination of these Terms.
16. General Provisions
Entire Agreement. These Terms, together with our Privacy Policy and any module-specific terms we publish, constitute the entire agreement between you and DealCycl regarding the Platform.
Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
No Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, with notice to you.
Force Majeure. Neither party is liable for delays or failures caused by events beyond reasonable control (natural disasters, war, pandemics, government actions, internet outages, etc.).
Notices. We will send notices to the email address on your account. You can send notices to legal@dealcycl.com.
17. Contact Us
DealCycl, Inc. Email: legal@dealcycl.com Website: dealcycl.com
Your Company. Your Data. Your Terms.